What I Help With

If something on your screen needs to be fixed, updated, or cleaned up, I’m here to make it easier. Even if it’s not listed here, just ask — there’s a good chance I can figure it out. And if I can’t, I’ll tell you upfront and it won’t cost you a dime.

Everyday tech help (Windows + browser‑based tools)

If it runs on a Windows PC or through a browser, I can probably help with it. That includes:

• Microsoft Office (Outlook, Word, Teams, etc.)
• Trello, ClickUp, and Smartsheet
• Spell and grammar checking for documents, emails, and website text
• AI prompt writing for Copilot, ChatGPT, and Claude
• And plenty of other everyday tools

I’m good at figuring things out fast, even if I haven’t used the exact software before.

Creative + Publishing admin (for musicians, authors, and makers)

I handle the publishing and distribution platforms that creative people rely on, from music releases to book uploads to merch setup. You make the work; I’ll deal with the systems.

• Audio editing tools (file format conversion, ID3 tagging, fades, basic mastering for releases)
• Graphics editing to production specs (book covers, album artwork, merch files)
• CD Baby, Amazon Merch, KDP, and ACX admin
• BMI, SoundExchange, and U.S. Copyright Office submissions
• Setting up domains, web hosting, and other online services (Square, Facebook pages, etc.)

WordPress support (the simple, human kind)

I help keep your site clean, functional, and easy to manage, without the confusion.

• Updates and plugin tuning
• Cleaning up pages and menus
• Fixing layout issues
• Troubleshooting weird behavior
• Helping you understand how your site works

Salesforce support (admin help without the admin salary)

I help clean up messy orgs, fix errors, and make Salesforce easier for your team to use.

• Cleaning up messy orgs
• Fixing errors and broken automations
• Updating fields, flows, and page layouts
• User setup and access issues
• General Salesforce troubleshooting

What I don’t work on

I keep things simple by focusing on the work I can do well and avoiding the areas that require in‑person repair or systems I don’t use.

I don’t work on hardware — computers, phones, tablets, printers, routers, or anything that requires hands‑on repair. Hardware support should always be done in person by someone who can physically inspect the device. Additionally, I do not support Mac / Apple products.

If it plugs in, I don’t fix it — but if it runs on your screen, I probably can. If you’re not sure whether something fits, just tell me what’s going on and I’ll point you in the right direction.

How The Process Works

Here’s how things usually go when you reach out. It’s simple, straightforward, and I do the work for you.

1. Tell me what you need

You don’t have to know the right terminology — just describe what’s happening in plain language.

2. I take a look and tell you what’s going on

No judgment, no lectures — just a clear explanation of what’s broken and what it’ll take to fix it.

3. You get a clear quote before anything starts

No surprises, no pressure — just a straightforward price so you know exactly what to expect.

4. You choose how I access your system

If I can fix it remotely, I’ll let you know what I need from you so I can get started. If it’s something outside my lane, I’ll tell you upfront.

Turnaround time: Most tasks are completed within a few business days. If something will take longer, I’ll tell you before we begin so you always know what to expect.

5. I take care of the work for you

You won’t need to follow directions or try to fix anything yourself. I handle the task directly, keep you in the loop, and make sure everything is working properly before we wrap up.

6. You only pay after the work is done

Once the task is complete and you’re satisfied, I’ll send an invoice. You never pay for something I can’t fix.

Pricing

Most one‑time tasks fall in the $25–$100 range, depending on complexity. Larger or more involved projects may cost more, but I’ll always give you a clear quote before any work begins.

I keep pricing simple:

• No subscriptions
• No retainers
• No surprise charges
• Just straightforward, task‑based pricing

You only pay after the work is complete. It’s a little risky for me, but I prefer it — it keeps things honest, and it means you never pay for something I can’t fix.